LeoVegas is one of many online casinos that have become popular in recent years. In this review, we will cover all you need to know about this operation and what to expect if you choose to join it as a member player.
About LeoVegas Casino
LeoVegas Casino is part of the LeoVegas Mobile Gaming Group, headquartered in Stockholm, Sweden. The parent company was established in 2011 with LeoVegas Casino being launched the following year. The company experienced rapid growth due in part to the increased use of smartphones around the world and partly because of the group founders’ “mobile-first” approach to business. The casino holds three different gaming licenses from the Malta Gaming Authority (MGA), the United Kingdom Gambling Commission (UKGC), and the Danish Gambling Authority (DGA). The company made an initial stock market offering in March 2016. Before the offering, LeoVegas reported they had experienced an increase in annual revenue of 124% and was listed in March 2017 on Nasdaq First North Premier. The online casino branch earned the distinction of being the Online Casino of the Year at the Global Gaming Awards in London in early 2021 – the fourth year in a row that the casino had earned that title. Find out more about this exciting site by visiting this LeoVegas Casino review.
LeoVegas Casino Platforms and Software
LeoVegas Casino is powered by a total of nine different gaming platforms including Bally, BluePrint, Evolution Gaming, IGT, NetEnt, Microgaming, Nextgen, Red Tiger Gaming, Play’n Go, Yggdrasil Gaming, and Quickspin. Plus, there is a live dealer room. As for software, LeoVegas Casino has games from many of the industry’s leaders including Playtech, NetEnt, Microgaming, Betsoft, Cryptologic, Evolution Gaming, Bally, Play’n Go, Nyx Interactive, IGT, WMS, iSoftBet, Genesis Gaming, NextGen Gaming, Blueprint Gaming, Quickspin, Rabat, Relax Gaming, Yggdrasil Gaming, 2 By 2 Gaming, Thunderkick, Elk Studio, SG Gaming, Lightning Box, Quickfire, Red Tiger Gaming, Odobo, Pragmatic Play, Blablabla Studios, and Fuga Gaming.
Games Available At LeoVegas Casino
LeoVegas Casino features over 1,000 games. That includes mobile games and there are over 100 live games. Games featured at LeoVegas Casino include slots, baccarat, blackjack, bingo, keno, roulette, video poker, video slots, progressive slots, high roller slots, and the live dealer room. Popular titles players enjoy include Wild Run, Jurassic World, Witchcraft Academy, Diamond Duke, Hanzo’s Dojo, Giovanni’s Gems, and Synchronize. The site is mobile-friendly and does not require an app download to access. The RTP (Return-To-Player) rate at the site is set at 88% and depending on the payment method used, payouts are typically completed in as little as 12 hours. LeoVegas Casino accepts many deposit methods including Visa, MasterCard, Maestro, Neteller, Paysafe Card, POLi, Trustly, and Skrill. There are also many different withdrawal options ranging from Visa, Visa Electron, POLi, Skrill, Neteller to Bank Wire Transfer.
Bonuses and Promotions
LeoVegas Casino features a Welcome Bonus that totals $300 and includes 100 free spins. If that isn’t enough to interest potential new members, there is also a No Deposit Bonus which offers 22 free spins on the Book of Dead slot. The downside to this casino is that it does not provide a Comp Points Program or a VIP Program. Comp Points is a simple system where players earn points with each wager they make at the casino. Typically, Comp Points are collected and redeemed for cash back, free spins, prizes, and anything else the casino adds to the program. Plus, the Comp Point totals usually assist in placing a player on the VIP Program ladder. VIP Programs usually contain several tiers and the tier a player starts at is determined by the Comp Points they have collected. Each tier contains specific perks that are often enhanced and added to with each tier higher. Without a Comp Points or VIP Program, online casinos have difficulty in maintaining loyal players. However, LeoVegas Casino must be doing something right to keep getting named the Casino of the Year.
Restricted Countries
As awesome as LeoVegas Casino may sound, there is a lengthy list of countries that are banned from accessing the site. This list includes Armenia, Australia, Belarus, Bosnia-Herzegovina, Bulgaria, China, Comoros, Croatia, Czech Rep., Denmark, Estonia, France, French Southern Territories, Georgia, Greece, Hungary, India, Indonesia, Iran, Ireland, Italy, Korea, North, Korea, South, Latvia, Lebanon, Lithuania, Martinique (French), Mauritius, Mayotte, Moldova, Netherlands, Netherlands Antilles, New Caledonia (French), Pakistan, Poland, Polynesia (French), Portugal, Reunion (French), Romania, Russia, Saint Pierre and Miquelon, Slovakia, Slovenia, Spain, Thailand, Turkey, Ukraine, USA, USA Minor Outlying Islands, Virgin Islands (USA), Wallis and Futuna Islands, French Guiana, Guadalupe.
Support At LeoVegas Casino
There are a few methods in place for players to reach the LeoVegas Casino customer support department. They include 24/7 live chat, telephone, or email. However, online reviews of the LeoVegas Casino support department paint a slightly different picture than what the average gambler would expect from such easy access to assistance. Reviewers have stated that the customer support department is not very helpful. According to Trustpilot, LeoVegas Casino has a score of 1.7 stars based on 1,911 reviews, which is not very encouraging. When those reviews are broken down further, a total of 76% of them are rated as “Bad” with only 14% of the reviews rating the site as “Excellent.”
Final Thoughts
LeoVagas Casino has a lot of games, a live dealer room, is mobile-friendly, and has been named the Online Casino of the Year for four straight years. However, it doesn’t have a spectacular Welcome Bonus, lacks a loyalty and VIP Program, and has a long list of restricted countries. Although LeoVegas Casino holds multiple gaming licenses, has the support of several software developers, the site is far from perfect. Online reviews put LeoVegas Casino in poor light with numerous complaints about payouts, delays in acknowledging wins, and various other issues. Could you do better than LeoVegas Casino? You most certainly can with so many better options to choose from online. However, if you are seeking a site that doesn’t go out of its way to thank you for being a member or help you when you encounter an issue, LeoVegas Casino is sufficient enough.
